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LOCATION  

 

We are located at

240 Pigeon Creek Rd

Janetville( City of Kawartha Lakes), Ontario

Canada  L0B 1K0...

 
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QUANTITY PURCHASES
 
Most items are available in large quantities to Manufacturers and other volume users. Please complete an order form and mark "quote only" along with delivery dates, release quantities, target prices etc. We will get back to you as soon as possible.
 
 
PRICES
 
All prices are based in Canadian dollars, FOB our warehouse, and are subject to change without notice. All charges are invoiced in Canadian dollars and will be converted to your local currency by your credit card company. 
 
 
PAYMENT
 
Visa, MasterCard or American Express are accepted for online ordering. If you prefer, print out the completed online order form and fax to 1-705-878-0589 with credit card details. We will only charge your credit card on the day of shipment. 
 
Bank transfers or T/T’s are welcome but are subject to handling fees and minimum orders. Please contact us for details. 
 
Sorry but COD orders are not accepted.
 
SHIPPING
 
Shipping charges quoted are minimum amounts charged for average weight shipments. If the freight charge is greater than indicated we will contact you for confirmation before shipping.
 
 
STOCK INFORMATION
 
Our online catalogue is updated on a regular basis but there will be occasions where we have sold out. If an item is out of stock at the time of order we can back order it for you to ship at a later date. (Minimum value of back order is $15.00 and additional freight charges will apply) We will attempt to ship all orders complete. All on hand information is subject to change
 
 
WARRANTY
 
All items sold by BTW Electronics are warranted to be free of defect in workmanship and materials for a specified period of time depending on the manufacturer and their warranty policies. Should a product require repairs within this time, please contact us for an RMA and return instructions. Any shipments received without a return authorization will be refused. BTW will repair or at its option replace products that prove to be defective. 
 
In no event shall BTW’s liability exceed the buyer’s purchase price, nor shall BTW be liable for any indirect or consequential damages.
 
This warranty is void if the product has been tampered with or misused.
 
(If returning battery operated products please ensure the fault is not a weak battery).
 
 
 
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